Call
Legal

Privacy Policy

Last updated: August 6, 2026

1. Information We Collect

911 Bio Cleaning collects personal information you provide when you request a quote, contact us, or use our services. This may include your name, phone number, email address, service address, and details about the cleanup needed. We also collect information about the biohazard remediation services we perform at your property for safety, compliance, and documentation purposes.

2. How We Use Your Information

We use your information to respond to inquiries, schedule and perform remediation services, process insurance claims, comply with legal and regulatory requirements, and communicate with you about your service. We do not sell, rent, or trade your personal information to third parties.

3. Information Sharing

We may share your information with your insurance carrier, licensed waste-disposal facilities, and regulatory authorities as required to perform our services and comply with OSHA, EPA, and state regulations. We may also disclose information when required by law or to protect the rights, property, or safety of our clients, employees, or the public.

4. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Access to personal data is restricted to authorized personnel who need it to perform remediation, billing, and compliance functions.

5. Cookies & Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and improve user experience. You can control cookies through your browser settings. This data is aggregated and does not personally identify you.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to verified requests within a reasonable timeframe as required by applicable law.

7. Contact Us

Questions about this Privacy Policy? Contact 911 Bio Cleaning at (844) 393-2902 or through our website contact form.

24/7 · We Answer Every Call
(844) 393-2902

Facing an active biohazard situation? Call now — we dispatch within 1–2 hours anywhere across the Greater Memphis metro. No commitment required.

Emergency Dispatch
Emotional Support

988 Crisis Lifeline

Free, confidential 24/7 crisis counseling — call or text 988 anytime.

988
Crime Victim Assistance

VictimConnect Resource Center

Confidential referrals and assistance for crime victims and their families.

(855) 484-2846
Awareness

Community We Support

Autism Speaks · Breast Cancer Research

Locally Licensed in Memphis & the Mid-South
Tennessee Dept. of Health
Shelby County Business License
City of Memphis Business License
TN Dept. of Environment & Conservation
EPA Registered Waste Handler
DOT Hazmat Registered
TN Medical Waste Transporter Permit
Mississippi & Arkansas Reciprocal
OSHA Certified
IICRC Certified
HAZWOPER Trained
Licensed & Bonded
Insurance Approved
HIPAA Compliant
BBB Accredited
GBAC Certified
HomeAdvisor Approved
ANSI/IICRC S540
9911 Bio Cleaning · Memphis, Tennessee
OSHA CertifiedIICRC CertifiedLicensed & BondedHAZWOPER Trained
© 2026 911 Bio Cleaning. All rights reserved.Privacy PolicyTerms of Service
EMERGENCY DISPATCH(844) 393-2902